Help More People Complete Critical Journeys at a Lower Cost

PathOS turns complex programs, services, and workflows into personalized AI-guided experiences that help people take action—while reducing routine service costs, increasing capacity, and improving completion.

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The PathOS interface: an insights dashboard tracking conversations, people guided, and successful outcomes, next to a chat where the PathOS agent recommends matching assistance programs.

Up to95%lower cost per eligible guided interaction*

More people served with existing staff capacity

Real-time completion & abandonment insight

From guidance to intake, enrollment, scheduling, and escalation

* Compared with equivalent manual service delivery.

Every conversation creates value

PathOS connects the people you serve with the programs, services, and actions that move them forward, while helping your organization lower costs, increase capacity, and improve performance.

For Organizations

Help more people at a lower cost

Shift repetitive navigation, intake, eligibility, enrollment, and support interactions from high-cost manual service delivery to scalable AI guidance.

  • Up to 95% lower cost per interaction
  • More capacity without proportional hiring
  • Higher completion with fewer drop-offs
  • Visibility into barriers and demand
The PathOS dashboard showing 18,432 conversations and 3,421 people guided, a map of where conversations are happening across the United States, and a live feed of recent conversations.
For Users

Connect people with the right knowledge when they need it

PathOS comprehends each customer’s situation, explains the most relevant options, and guides them toward the next best action.

  • Faster answers to complex questions
  • Clear, personalized next steps
  • Support completing actions and goals
  • Seamless handoff to human help
A conversation with Marci, a personal guide, who has built a learning plan and is recommending three design courses, then offering to enrol the person in them.

Turn every interaction into operational intelligence

See what people are trying to accomplish, where they abandon, which services they need, and when human support is required.

Why organizations
choose PathOS

Personalized guidance for every individualTailored to each person's unique situation, not one-size-fits-all answers.

AI that goes beyond answering questionsPathOS guides people to action, not just information.

Faster access to programs and servicesReduce friction so people connect with the right resources quickly.

Reduced administrative workloadAutomate intake, routing, and common requests without losing the human touch.

Integration with existing knowledge and workflowsWorks with what you already have — no rip-and-replace required.

Actionable insights from every conversationTurn interactions into organizational intelligence that drives continuous improvement.

A clear path to ROI

Choose a service journey

Start with a high-volume, high-friction journey that matters most.

Connect knowledge and workflows

Link programs, rules, documents, and systems to PathOS.

Launch, measure, and expand

Go live, measure impact, and expand to more journeys.

Ready to get started?

See how PathOS can transform your programs and services into personalized guidance at scale.

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